The AVENU. WEAR Standard Guarantee
We believe in the "Basemark" quality of our architecture. Every piece is engineered to last, and we want it to fit your life perfectly.
15-Day Exchange Policy
Found the wrong fit? No problem. We offer a 15-day exchange window from the date of delivery for all apparel.
- Exchange Only: To maintain our industrial standard and offer competitive pricing, we do not provide monetary refunds. You may exchange your item for a different size or receive a store credit for your next curated piece.
- Condition: Items must be in their original "Studio" condition—unworn, unwashed, with all tags attached and original packaging intact.
- Logistics: As a boutique standard, exchange shipping charges are bared by the customer. This allows us to keep our focus on providing the highest quality fabrics at the best value.
The Hygiene Standard
For your protection, certain items such as intimates, bodysuits, or pierced accessories are final sale. These are only eligible for exchange if they arrive damaged and remain in their original, unopened seal.
Our Promise
No friction. No stress. If you need an exchange, our team handles it with the speed and honesty of a "Classy Best Friend."